Change your email address

Updated

The email address on your account is the one you log in with and the one that receives new application emails. It is shown on the Account page, under Profile, as Email address.

How to change it

You can't change your email address yourself in the app yet. Our support team can do it for you:

  1. Use Help in the top bar of the app to send us a message.
  2. Tell us your current email address and the new one.
  3. Send the message from your logged-in account, so we know the request is yours.

We update your login and your team membership together, so you stay on the same company with the same jobs and candidates.

After the change

  • Log in with the new address. Your password stays the same.
  • Check Account to confirm the new address is shown, and verify it if it shows Not verified. See Verification email not received.

Changing your name or photo

Those you can change yourself: go to Account, edit Name or click Change photo, then click Save.

Still need help?

Message us from the app

Log in and click Help in the top bar. Your account and page details come with your message, so we can look into it straight away.

Email us

Can't log in, or don't have an account yet? Write to us and include your careers page URL if you have one.