Verification email not received

Updated

After signing up we send an email with a link that confirms your address. You can use Jobspage before confirming, with one exception: invited teammates only join their team after they verify.

Check your status

Go to Account. Next to Email address you will see Verified or Not verified.

Resend the email

  1. Go to Account.
  2. Click Resend verification email under your address.
  3. Open the newest email and click the link.

Come back to the Jobspage tab afterwards. It picks up the change on its own; if the badge still says Not verified, refresh the page.

Still nothing?

  • Wait a few minutes. Some company mail servers hold new senders for a while.
  • Check spam, promotions and any quarantine folder your IT team uses.
  • Look for typos in the address shown under Account. If it is wrong, ask us to change your email.
  • Use the link from the newest email only. Older links may no longer work.
  • If you clicked Resend many times in a row, wait a while before trying again. Sending is rate limited.

Invited teammates

If you joined from an invite and don't see your team's jobs, your email is probably not verified yet. Verify it, then return to the app.

Still stuck? Use Help in the top bar of the app to send us a message.

Still need help?

Message us from the app

Log in and click Help in the top bar. Your account and page details come with your message, so we can look into it straight away.

Email us

Can't log in, or don't have an account yet? Write to us and include your careers page URL if you have one.