Candidates apply with the form at the bottom of each job page. If one tells you it isn't working, these are the usual causes.
The form isn't there
- The job is expired. The page says the role is no longer open. Unarchive it under Jobs → Archived jobs if it should still take applications.
- The job is suspended. It shows a Suspended badge in the app. Contact us.
The form shows an error
- A required field is empty. Fields marked with * must be filled in. You choose which ones on the application form.
- The file was rejected. Uploads must be PDF, DOCX or DOC, up to 10 MB, one file per field. Images and Pages files are not accepted.
- "Invalid email address" or "Invalid URL address". Links need to be a full address, for example
https://linkedin.com/in/name. - "reCAPTCHA verification failed". Jobspage checks for spam with Google reCAPTCHA. Ad blockers, privacy extensions and some company networks can block it. Ask the candidate to turn off blockers for the page, try another browser or switch from a VPN to a normal connection.
- Many applications from one network. Applications from the same connection are rate limited. The message tells the candidate to wait; trying again later works.
Help a candidate who is stuck
Ask them to email you their details and resume, then add them as a candidate. They end up in the same pipeline as everyone else.
After applying
Candidates see "Thanks for applying!" when the application is sent. If they don't, it didn't go through. Jobspage does not email candidates a confirmation.
Still stuck? Use Help in the top bar of the app to send us a message.